Customer Service

Posted on January 30th, 2012 by L.D. Davis Industries, Inc

We pride ourselves on excellent customer service at LD Davis. A large part of our competitive advantage, aside from manufacturing quality animal hide glue for over 85 years, is the fact that our salesmen make over 3,000 on-site, in-person visits to our customers each and every year. This personal, face-to-face attention shows our clients how much we really care about their adhesive application.

The following is a quick thank-you note one of our salesmen, Jeff Palmiter, received from a client of his that works at a large packaging company:

“Jeff,

Just a short note to express our appreciation for the effort you made to take care of our glue shortfall. Meeting our driver midway made a big difference in the timely delivery of the needed glue back to our facility as well as taking my call late last evening to discuss the possible scenarios to get the glue to Roanoke.

You displayed another example of a way L.D. Davis is above all the others.

Look forward to seeing you next week when we will conduct the glue tests.

Thanks again,

Kurt.”

At LD Davis, we will do everything in our power to ensure that our customers get the animal hide glue that they need, when they need it. The above communication came after Kurt discovered an unexpected shortage of their animal hide glue right before a big project. His salesman, Jeff Palmiter, went above and beyond to get him the animal hide glue that he needed to do his job correctly.

Clients cannot go wrong with LD Davis’ customer service or quality adhesive products. We have been manufacturing excellent animal hide glue and liquid glue, both eco-adhesives which are totally non-toxic and biodegradable for many decades. We also distribute hot melt adhesives, PUR glue and fugitive glue from respected companies around the country. We are here for your adhesive needs, no matter what.

For more information, please visit our website, leave a comment, or communicate with us via Facebook, Twitter, YouTube, LinkedIn, and Google+.

Product Spotlight- PUR Glue

Posted on October 6th, 2011 by L.D. Davis Industries, Inc

Animal glue manufacturers are few and far between. In fact, there are only two major animal glue manufacturers in the United States, and we are the largest. Animal glue, or hide glue, is available through distribution companies throughout the country and the world, but do not confuse animal glue manufacturers with distributors. On the contrary, we manufacture our own animal glue, but we are a distributor for other types of glue that we don’t manufacture, such as fugitive glue, hot melt, and PUR glue, or Polyurethane Reactive Glue

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What is PUR Glue?

PUR glue is a specific type of hot melt glue. We distribute H.B Fuller hot melt adhesives, and you can click here to read more information about them. PUR glue is a more recent development in the hot melt world. They polymerize when applied, forming a much stronger bond than other hot melts. It is quite flexible and can be used in a wider range of temperatures than most hot melts. PUR glue is often used in perfect binding as book binding adhesive. Our animal glue is also used in other methods for book binding adhesive.

Advantages of Using PUR Glue

Unlike traditional hot melts, need to be left to cure for a full day. The bonds occur when the chemicals in the glue draw moisture out of the air. PUR glues are incredibly strong and flexible, and work beautifully as book binding adhesive using the perfect binding method on difficult jobs. Like most hot melts, they tackify immediately, although PUR glues, as mentioned above, do require a 24-hour curing period. Common uses for PUR glue include bookbinding spine glue in certain binding applications. Other bookbinding methods depend on animal glue manufacturers like L.D. Davis for hide glue to get the job done correctly.

Main Uses

PUR glue is often used in the following industries:

  • Packaging,
  • Woodworking,
  • Electronics,
  • Shoes,
  • Printed film.

L.D. Davis has been manufacturing ecoadhesives for over eight decades. In more recent years we have expanded our horizons to distribute hot melts, PUR glue, and other types of adhesives to fit your needs. Whatever the application, we will come up with an adhesive solution.

Tell us what you think!

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